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Audit Logs

Zentake records an audit trail of actions taken through the API and the dashboard. Each entry captures, at minimum: the action taken, the object it was taken on, the team, and (where applicable) the user or patient involved, plus a free-form additional_data payload and a source.

Actions that get logged

The audit system tracks a fixed set of action types, including:

CategoryActions
Record lifecycleCREATED, UPDATED, DELETED, ARCHIVED, MERGED, DUPLICATED, REASSIGNED
Intake flowSENT, RESENT, COMPLETED, VIEWED, VISITED
Data access/outputEXPORTED, DOWNLOADED, WEBHOOK

This means actions on Patients, Forms, Packets, Responses, and PDF Documents are logged.

Not a public API resource

Audit log entries are not exposed through the public REST API described in the API Reference. There is no GET /v2/audit-logs endpoint. Audit history is a dashboard feature.

Scoping

Every audit entry is tied to the team it occurred under, consistent with Zentake's Team-scoped isolation model, one team cannot see another team's audit history.

Coverage and integrity

  • Coverage. Every PHI-touching action is recorded — actions on Patients, Forms, Packets, Responses, and PDF Documents all produce an audit entry.
  • Tamper-evidence. Audit entries are append-only; they are written as an immutable record rather than being edited or overwritten in place.

Access and export

Audit history is available through the Zentake dashboard. Self-service export of audit history for a team's own records is not available today; contact Zentake if you need an audit-history export for compliance purposes.